PRIVACY POLICY

I. PERSONAL DATA

Generally speaking, you can visit the FEELFREE Site without providing any personal information about yourself. In any event, you are in no way obliged to transmit this information to FEELFREE.

However, in the event of refusal, you may not be able to benefit from certain information or services that you have requested. For this reason, FEELFREE may in certain cases ask you to provide your surname, first name, email address, telephone number, company and position (hereinafter your “Personal Information”). By providing this information, you expressly agree that it will be processed by FEELFREE, for the purposes indicated in point 2 below as well as for the purposes stated at the end of each form.

In accordance with the General Data Protection Regulation adopted by the European Parliament on April 14, 2016, and the French Data Protection Act of January 6, 1978 as amended, FEELFREE informs you of the following points:

1. Identity of the data controller

The data controller is DJ FEELFREE, with its office at 12 rue du Docteur Jean Thiboumery 35400 Saint Malo France.

Tel.: 02 99 81 45 81

2. Purposes of processing

FEELFREE may process your Personal Information:

(a) for the purposes of providing you with the information or services you have requested (in particular: sending the Newsletter, commercial offers, white papers or even assessing your level of compliance via a quiz); and/or

(b) to measure website traffic, analyse browsing activity to improve the website, personalise content and measure the performance of our advertising campaigns, depending on your cookie choices;

(c) for the purposes of being able to contact you about various events relating to FEELFREE, including in particular product updates and customer support.

3. Recipients

Your data may be accessible to FeelFree and to service providers involved in running the store, payment, delivery and customer relations. Depending on your cookie choices, some browsing data may also be shared with our analytics and advertising partners.

4. Data retention period

Your Personal Information is kept by FEELFREE only for the time corresponding to the purpose of collection as indicated in 2 above which cannot in any case exceed 24 months.

5. Data protection rights

You have the following rights regarding your Personal Information, which you can exercise by writing to us at the postal address mentioned in point 1 or by completing the form opposite.

Right of access to data

You have the right to access Personal Information which concerns you.

However, due to FEELFREE's obligation of security and confidentiality in the processing of personal data, you are informed that your request will be processed provided that you provide proof of your identity, in particular by producing a scan of your valid identity document (in the case of a request via our dedicated electronic form) or a signed photocopy of your valid identity document (in the case of a written request).

FEELFREE informs you that it will be entitled, where applicable, to object to requests that are manifestly abusive (due to their number, repetitive or systematic nature).

To help you in your process, particularly if you wish to exercise your right of access by means of a written request to the postal address mentioned in point 1, you will find by clicking on the following link a model letter developed by the National Commission for Information Technology and Liberties (the “CNIL”).

https://www.cnil.fr/fr/modele/courrier/exercer-son-droit-dacces (in French).

Right to rectification of data

Under this right, the legislation authorizes you to request the rectification, updating, blocking or even erasure of data concerning you which may prove to be inaccurate, erroneous, incomplete or obsolete.

Also, you can define general and specific instructions relating to the fate of personal data after your death. If applicable, the heirs of a deceased person may demand to take the death of their loved one into consideration and/or to make the necessary updates.

To help you in your process, particularly if you wish to exercise, on your own behalf or on behalf of one of your deceased loved ones, your right of rectification by means of a written request to the postal address mentioned in point 1, you will find by clicking on the following link a model letter developed by the CNIL.

https://cnil.fr/fr/modele/courrier/rectifier-des-donnees-inexactes (in French).

Right to object

The exercise of this right is only possible in one of the following two situations:

  • When the exercise of this right is based on legitimate reasons; or
  • When the exercise of this right aims to prevent the data collected from being used for commercial prospecting purposes.

To help you in your process, particularly if you wish to exercise your right of opposition by means of a written request addressed to the postal address indicated in point 1, you will find by clicking on the following link a model letter developed by the CNIL.

https://www.cnil.fr/fr/modele/courrier/supprimer-des-informations-vous-concernant-dun-site-internet (in French).

6. Response times

FEELFREE undertakes to respond to your request for access, rectification or opposition or any other additional request for information within a reasonable period of time which cannot exceed 1 month from receipt of your request.

7. Authorized service providers and transfers outside the European Union

FEELFREE informs you that it uses its authorized service providers to facilitate the collection and processing of the data that you have communicated to us. These service providers may be located outside the European Union and have access to data collected through the various forms present on the Site (with the exception of the form allowing you to exercise your Data Protection rights which is offered and used by FEELFREE).

FEELFREE has previously ensured the implementation by its service providers of adequate guarantees and compliance with strict conditions in terms of confidentiality, use and protection of data. In particular, vigilance was focused on the existence of a legal basis for carrying out any transfer of data to a third country.

8. Complaint to the competent authority

If you consider that FEELFREE is not respecting its obligations with regard to your Personal Information, you can send a complaint or request to the competent authority. In France, the competent authority is the CNIL to which you can send a request electronically by clicking on the following link: https://www.cnil.fr/fr/plaintes/internet (in French).

II. COOKIE POLICY

On your first visit, a window allows you to choose which cookies you accept.

1. General information about cookies on the FeelFree website

FeelFree uses cookies and other trackers to operate the store and remember your choice. With your consent, other trackers allow us to remember your preferences, analyse website traffic and interactions, personalise content and advertising, and measure the performance of our campaigns. Browsing data may be shared with the relevant partners for these purposes.

2. Managing your cookie preferences

You can accept all optional cookies, reject them or personalise your choice in the consent window. Continuing to browse or closing this window does not constitute consent. Cookies requiring consent are only placed or read after you have agreed.

a. Cookies exempt from consent

Cookies that are strictly necessary to operate the store and remember your choice do not require your consent. They are used, in particular, to manage your session and shopping basket.

b. Cookies requiring your prior consent

Other cookies requiring consent may be used for analytics, personalisation, advertising or displaying external content. The services concerned may include Google Analytics and Microsoft Clarity for analytics, Google Ads, Meta and Pinterest for advertising, Klaviyo for personalisation and marketing, and YouTube for embedded videos. You can consult their privacy policies: Google, Microsoft, Meta, Pinterest, Klaviyo.

c. Cookie management tools

Most Internet browsers are configured by default so that the deposit of cookies is authorized. Your browser offers you the opportunity to modify these standard settings so that all cookies are systematically rejected or only some of the cookies are accepted or refused depending on their issuer.

PLEASE NOTE: We draw your attention to the fact that refusing the placement of cookies on your terminal may nevertheless alter your user experience as well as your access to certain services or features of this website. Where applicable, FEELFREE declines all responsibility concerning the consequences linked to the deterioration of your browsing conditions which occur due to your choice to refuse, delete or block the cookies necessary for the operation of the site. These consequences cannot constitute damage and you will not be able to claim any compensation as a result.

Your browser also allows you to delete existing cookies on your terminal or to notify you when new cookies are likely to be placed on your terminal. These settings have no impact on your browsing but cause you to lose all the benefits provided by the cookie.

Please take note below of the multiple tools available to you so that you can configure the cookies placed on your terminal.

d. Managing cookies in your browser

Each Internet browser offers its own cookie management settings. To find out how to modify your cookie preferences, you will find below the links to the help necessary to access the menu of your browser provided for this purpose:

For more information about cookie management tools, you can consult the CNIL website: CNIL (in French).

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